Refund Policy

Effective: 2026-03-23

One-Time Purchase Products

All one-time purchase products, including Void. and Grimly., are final sale. No refunds will be issued after purchase.

Grimly. Full Bundle purchases are not eligible for partial refunds. Individual tools within the bundle cannot be separately refunded.

Subscription Products

Subscription products, including Hatch. and Boardroom., may be cancelled at any time.

Upon cancellation, no prorated refund will be issued for the remaining portion of the current billing period. Access to the subscription product will continue until the end of the current billing period.

Free Trial

Hatch. offers a 7-day free trial. If cancelled during the trial period, no charge will be applied. If the trial is not cancelled before the end of the 7-day period, the subscription will automatically convert to a paid subscription at the stated price.

How to Request Support

For refund inquiries or billing questions, contact us by email: yuma@protocolaxiom.com

Changes to This Policy

AXIS reserves the right to update this Refund Policy at any time. Changes will be posted on this page with an updated effective date.